Criticism.

As some of you know, I put in my "six week" notice to my current employer on June 19th, at the end of the day. I said I would be leaving within the six weeks... so if I was offered a job position during that waiting time, I would be able to leave when needed instead of waiting until the end of July to leave my current position. As it stands, I will be out of here on July 31st. I am looking forward to the end of July. As it stands, I have no current job offers, even though I've put my resume out there on numerous occasions. I'm optimistic, though. And if I still don't have a new job by the end of July, I can work with a staffing/temp. agency until September, when I can go back to substitute teaching. It's all part of my master plan... hehehehe....

Today, I decided to look back at the last 6 months in the appointment book and see why my boss was complaining about there being "lots of openings" in the schedule and "no full patient days," resulting in why I was scored so low on my annual review in April. As a reminder, I was given a 2 in scheduling out of a possible 5, meaning "needs improvement." (And somehow, my co-worker got a 5 out of 5 on scheduling on her recent review)

As I was looking through the schedule, I only counted openings of 3 spaces or more, since no appointment should be schedule for less than 30 minutes (30 minutes for acupuncture and 40 minutes for a visit). There were a few 10 and 20 minute openings here and there, but not too many. If there was a chunk of time, I split it into 30 and 40 minute appointments; I didn't count that as one opening. I was fair.

Here's what I got for the last six months:
January: 13 working days, 2 days full, 25 openings (some due to snow), and a total of 108 patients seen/appointments scheduled.
February: 12 working days, 6 days full, 10 openings (some due to snow), and a total of 113 patients seen/appointments scheduled.
March: 13 working days, 3 days full, 20 openings, and a total of 107 patients seen/appointments scheduled.
April: 13 working days, 6 days full, 11 openings, and a total of 117 patients seen/appointments scheduled.
May: 13 working days, 5 days full, 15 openings, and a total of 116 patients seen/appointments scheduled.
June: 13 working days, 6 days full, 8 openings, and a total of 128 patients seen/appointments scheduled.

My review was in the middle of April. I wonder if I would have gotten more of a raise if the review would have been done at the end of this month...? haha I'd just like to know where all the "openings" and "empty days" are.

Granted, there were a few days, looking back, that were absolutely horrible and empty, but, as another doctor put it, "That reflects poorly on the doctor, not on the staff."

When I went to my chiropractor a few weeks ago, he asked me, "Don't you hate it when people no show for their appointments?" (He knows I'm a receptionist) I agreed and said, "I feel bad for your receptionist." He asked why... I told him, "Doesn't it look poorly for her, seeing as how the schedule isn't full now?" And he replied, "No, it looks poorly on the patient- they are the one that didn't show up."

I wish *my* boss realized that.
I'm so glad I'm out at the end of July.
SO GLAD.

I will be a much happier, improved Dot.
It's a good thing.